{"id":550,"date":"2026-01-05T18:37:15","date_gmt":"2026-01-05T18:37:15","guid":{"rendered":"http:\/\/hykaz.net\/securities\/enforcement\/investigations\/file-a-complaint\/real-estate\/"},"modified":"2026-04-20T20:55:31","modified_gmt":"2026-04-20T20:55:31","slug":"complaint-real-estate","status":"publish","type":"page","link":"https:\/\/hykaz.net\/fr\/enforcement\/investigations\/file-a-complaint\/complaint-real-estate\/","title":{"rendered":"Immobilier"},"content":{"rendered":"<div data-wp-context=\"{ &quot;autoclose&quot;: true, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Immobilier<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-1\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">1. Quand vous discutez d\u2019une plainte avec une personne inscrite ou le directeur de la maison de courtage, il est utile d\u2019avoir les renseignements suivants \u00e0 port\u00e9e de la main :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 le nom de la personne inscrite;<br>\u2013 l\u2019adresse de la propri\u00e9t\u00e9 en cause;<br>\u2013 des copies des documents pertinents, comme la convention d\u2019inscription, l\u2019offre d\u2019achat, la correspondance;<br>\u2013 la liste chronologique (dates, heures) des \u00e9v\u00e9nements, des conversations, des repr\u00e9sentations \u00e0 l\u2019origine du probl\u00e8me;<br>- la mani\u00e8re dont la question pourrait \u00eatre r\u00e9solue \u00e0 votre satisfaction;<br>\u2013 la date \u00e0 laquelle vous attendez des nouvelles de votre interlocuteur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Si la plainte n\u2019est pas r\u00e9solue \u00e0 votre satisfaction, vous pouvez vous adresser \u00e0 la Division de l\u2019immobilier de l\u2019OSFM en remplissant un&nbsp;<a href=\"https:\/\/themfsa.ca\/wp-content\/uploads\/2024\/02\/complaint_form-final-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">formulaire de plainte<\/a>, qui peut \u00eatre transmis de la mani\u00e8re suivante :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ad\tpar courriel \u00e0 realestate@gov.mb.ca<br>\u00ad\tpar courrier \u00e0 l\u2019adresse suivante : 400, avenue St. Mary, bureau 500<br>Winnipeg, Manitoba R3C 4K5<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les plaintes sont examin\u00e9es par le personnel de la Commission qui \u00e9tablit si une enqu\u00eate doit \u00eatre d\u00e9clench\u00e9e, si la plainte peut \u00eatre trait\u00e9e plus efficacement par un autre organisme ou si elle doit \u00eatre class\u00e9e sans examen suppl\u00e9mentaire. L\u2019auteur de la plainte est inform\u00e9 de la d\u00e9cision.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lors de l\u2019examen d\u2019une plainte, le personnel de l\u2019OSFM peut \u00eatre appel\u00e9 \u00e0 recueillir des \u00ab renseignements personnels \u00bb au sens de la Loi sur l\u2019acc\u00e8s \u00e0 l\u2019information et la protection de la vie priv\u00e9e du Manitoba (C.P.L.M. c. F175). Les renseignements personnels peuvent \u00eatre communiqu\u00e9s \u00e0 un autre organisme de r\u00e9glementation des hypoth\u00e8ques ou des valeurs mobili\u00e8res, \u00e0 un organisme d\u2019autor\u00e9glementation, \u00e0 un organisme d\u2019application des lois ou \u00e0 toute personne (y compris le sujet de la plainte) si le personnel d\u00e9termine qu\u2019une telle communication est n\u00e9cessaire pour proc\u00e9der \u00e0 l\u2019examen de la plainte, mener une enqu\u00eate ou entreprendre des mesures d\u2019application des lois.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Courtiers d\u2019hypoth\u00e8ques<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-2\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Quand vous discutez d\u2019une plainte avec une personne inscrite ou le directeur de la maison de courtage, il est utile d\u2019avoir les renseignements suivants \u00e0 port\u00e9e de la main :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 le nom de la personne inscrite;<br>\u2013 l\u2019adresse de la propri\u00e9t\u00e9 en cause;<br>\u2013 des copies des documents pertinents, comme la convention d\u2019inscription, l\u2019offre d\u2019achat, la correspondance;<br>\u2013 la liste chronologique (dates, heures) des \u00e9v\u00e9nements, des conversations, des repr\u00e9sentations \u00e0 l\u2019origine du probl\u00e8me;<br>- la mani\u00e8re dont la question pourrait \u00eatre r\u00e9solue \u00e0 votre satisfaction;<br>\u2013 la date \u00e0 laquelle vous attendez des nouvelles de votre interlocuteur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Si la plainte n\u2019est pas r\u00e9solue \u00e0 votre satisfaction, vous pouvez vous adresser \u00e0 la Division de l\u2019immobilier de l\u2019OSFM en remplissant un&nbsp;<a href=\"https:\/\/themfsa.ca\/wp-content\/uploads\/2024\/02\/complaint_form-final-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">formulaire de plainte<\/a>, qui peut \u00eatre transmis de la mani\u00e8re suivante :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ad\tpar courriel \u00e0 realestate@gov.mb.ca<br>\u00ad\tpar courrier \u00e0 l\u2019adresse suivante : 400, avenue St. Mary, bureau 500<br>Winnipeg, Manitoba R3C 4K5<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les plaintes sont examin\u00e9es par le personnel de la Commission qui \u00e9tablit si une enqu\u00eate doit \u00eatre d\u00e9clench\u00e9e, si la plainte peut \u00eatre trait\u00e9e plus efficacement par un autre organisme ou si elle doit \u00eatre class\u00e9e sans examen suppl\u00e9mentaire. L\u2019auteur de la plainte est inform\u00e9 de la d\u00e9cision.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lors de l\u2019examen d\u2019une plainte, le personnel de l\u2019OSFM peut \u00eatre appel\u00e9 \u00e0 recueillir des \u00ab renseignements personnels \u00bb au sens de la Loi sur l\u2019acc\u00e8s \u00e0 l\u2019information et la protection de la vie priv\u00e9e du Manitoba (C.P.L.M. c. F175). Les renseignements personnels peuvent \u00eatre communiqu\u00e9s \u00e0 un autre organisme de r\u00e9glementation des hypoth\u00e8ques ou des valeurs mobili\u00e8res, \u00e0 un organisme d\u2019autor\u00e9glementation, \u00e0 un organisme d\u2019application des lois ou \u00e0 toute personne (y compris le sujet de la plainte) si le personnel d\u00e9termine qu\u2019une telle communication est n\u00e9cessaire pour proc\u00e9der \u00e0 l\u2019examen de la plainte, mener une enqu\u00eate ou entreprendre des mesures d\u2019application des lois.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Directeurs (gestion immobili\u00e8re)<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div aria-labelledby=\"accordion-item-3\" data-wp-bind--hidden=\"state.isHidden\" data-wp-on--beforematch=\"actions.handleBeforeMatch\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. Quand vous discutez d\u2019une plainte avec une personne inscrite ou le directeur de la maison de courtage, il est utile d\u2019avoir les renseignements suivants \u00e0 port\u00e9e de la main :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 le nom de la personne inscrite;<br>\u2013 l\u2019adresse de la propri\u00e9t\u00e9 en cause;<br>\u2013 des copies des documents pertinents, comme la convention d\u2019inscription, l\u2019offre d\u2019achat, la correspondance;<br>\u2013 la liste chronologique (dates, heures) des \u00e9v\u00e9nements, des conversations, des repr\u00e9sentations \u00e0 l\u2019origine du probl\u00e8me;<br>- la mani\u00e8re dont la question pourrait \u00eatre r\u00e9solue \u00e0 votre satisfaction;<br>\u2013 la date \u00e0 laquelle vous attendez des nouvelles de votre interlocuteur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. Si la plainte n\u2019est pas r\u00e9solue \u00e0 votre satisfaction, vous pouvez vous adresser \u00e0 la Division de l\u2019immobilier de l\u2019OSFM en remplissant un&nbsp;<a href=\"https:\/\/themfsa.ca\/wp-content\/uploads\/2024\/02\/complaint_form-final-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">formulaire de plainte<\/a>, qui peut \u00eatre transmis de la mani\u00e8re suivante :<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00ad\tpar courriel \u00e0 realestate@gov.mb.ca<br>\u00ad\tpar courrier \u00e0 l\u2019adresse suivante : 400, avenue St. Mary, bureau 500<br>Winnipeg, Manitoba R3C 4K5<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les plaintes sont examin\u00e9es par le personnel de la Commission qui \u00e9tablit si une enqu\u00eate doit \u00eatre d\u00e9clench\u00e9e, si la plainte peut \u00eatre trait\u00e9e plus efficacement par un autre organisme ou si elle doit \u00eatre class\u00e9e sans examen suppl\u00e9mentaire. L\u2019auteur de la plainte est inform\u00e9 de la d\u00e9cision.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lors de l\u2019examen d\u2019une plainte, le personnel de l\u2019OSFM peut \u00eatre appel\u00e9 \u00e0 recueillir des \u00ab renseignements personnels \u00bb au sens de la Loi sur l\u2019acc\u00e8s \u00e0 l\u2019information et la protection de la vie priv\u00e9e du Manitoba (C.P.L.M. c. F175). Les renseignements personnels peuvent \u00eatre communiqu\u00e9s \u00e0 un autre organisme de r\u00e9glementation des hypoth\u00e8ques ou des valeurs mobili\u00e8res, \u00e0 un organisme d\u2019autor\u00e9glementation, \u00e0 un organisme d\u2019application des lois ou \u00e0 toute personne (y compris le sujet de la plainte) si le personnel d\u00e9termine qu\u2019une telle communication est n\u00e9cessaire pour proc\u00e9der \u00e0 l\u2019examen de la plainte, mener une enqu\u00eate ou entreprendre des mesures d\u2019application des lois.<\/p>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":541,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"template-child-switcher.php","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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