{"id":550,"date":"2026-01-05T18:37:15","date_gmt":"2026-01-05T18:37:15","guid":{"rendered":"http:\/\/hykaz.net\/securities\/enforcement\/investigations\/file-a-complaint\/real-estate\/"},"modified":"2026-04-20T20:55:31","modified_gmt":"2026-04-20T20:55:31","slug":"complaint-real-estate","status":"publish","type":"page","link":"https:\/\/hykaz.net\/fr\/enforcement\/investigations\/file-a-complaint\/complaint-real-estate\/","title":{"rendered":"Real Estate"},"content":{"rendered":"<div data-wp-context=\"{ &quot;autoclose&quot;: true, &quot;accordionItems&quot;: [] }\" data-wp-interactive=\"core\/accordion\" role=\"group\" class=\"wp-block-accordion is-layout-flow wp-block-accordion-is-layout-flow\">\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-1&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-1-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-1\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Real Estate<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-1\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-1-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\">1. When discussing a complaint with the registrant or the broker-manager it would be helpful to have the following information readily available:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 registrant\u2019s name<br>\u2013 address of the property involved<br>\u2013 copies of relevant documents such as the listing agreement, offer to purchase, correspondence<br>\u2013 chronological list of dates, times, events, conversations, representations that caused the concern<br>-ways in which the matter could be resolved to your satisfaction<br>\u2013 date by which you expect to hear back from them<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. If the complaint is not resolved to your satisfaction, you can file a complaint with the MFSA Real Estate division by completing the&nbsp;<a href=\"https:\/\/themfsa.ca\/wp-content\/uploads\/2024\/02\/complaint_form-final-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">complaint form<\/a>. Forms can be submitted by:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">email \u2013 realestate@gov.mb.ca<br>mail \u2013 500 \u2013 400 St. Mary Avenue<br>Winnipeg, Manitoba R3C 4K5<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Complaints are reviewed by commission staff to determine whether an investigation should be started, whether the complaint could more efficiently be handled by another organization, or whether the complaint will be closed without further review. You will be advised what decision has been made.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In reviewing a complaint it may be necessary for staff of the MFSA to obtain \u201cpersonal information\u201d as defined by The Freedom of Information and Protection of Privacy Act (Manitoba), C.C.S.M. c. F175. Disclosure of personal information may be made to another mortgage or securities regulator, self-regulatory organization, law enforcement, or person, including the subject of the complaint, if staff determine disclosure is required to complete its review of the complaint, to conduct an investigation, or in conjunction with any enforcement action commenced by staff.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-2&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-2-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-2\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Mortgage Brokers<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-2\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-2-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. When discussing a complaint with the registrant or the broker-manager it would be helpful to have the following information readily available:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 registrant\u2019s name<br>\u2013 address of the property involved<br>\u2013 copies of relevant documents such as the listing agreement, offer to purchase, correspondence<br>\u2013 chronological list of dates, times, events, conversations, representations that caused the concern<br>-ways in which the matter could be resolved to your satisfaction<br>\u2013 date by which you expect to hear back from them<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. If the complaint is not resolved to your satisfaction, you can file a complaint with the MFSA Real Estate division by completing the&nbsp;<a href=\"https:\/\/themfsa.ca\/wp-content\/uploads\/2024\/02\/complaint_form-final-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">complaint form<\/a>. Forms can be submitted by:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">email \u2013 realestate@gov.mb.ca<br>mail \u2013 500 \u2013 400 St. Mary Avenue<br>Winnipeg, Manitoba R3C 4K5<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Complaints are reviewed by commission staff to determine whether an investigation should be started, whether the complaint could more efficiently be handled by another organization, or whether the complaint will be closed without further review. You will be advised what decision has been made.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In reviewing a complaint it may be necessary for staff of the MFSA to obtain \u201cpersonal information\u201d as defined by The Freedom of Information and Protection of Privacy Act (Manitoba), C.C.S.M. c. F175. Disclosure of personal information may be made to another mortgage or securities regulator, self-regulatory organization, law enforcement, or person, including the subject of the complaint, if staff determine disclosure is required to complete its review of the complaint, to conduct an investigation, or in conjunction with any enforcement action commenced by staff.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div data-wp-class--is-open=\"state.isOpen\" data-wp-context=\"{ &quot;id&quot;: &quot;accordion-item-3&quot;, &quot;openByDefault&quot;: false }\" data-wp-init=\"callbacks.initAccordionItems\" data-wp-on-window--hashchange=\"callbacks.hashChange\" class=\"wp-block-accordion-item is-layout-flow wp-block-accordion-item-is-layout-flow\">\n<h3 class=\"wp-block-accordion-heading\"><button aria-expanded=\"false\" aria-controls=\"accordion-item-3-panel\" data-wp-bind--aria-expanded=\"state.isOpen\" data-wp-on--click=\"actions.toggle\" data-wp-on--keydown=\"actions.handleKeyDown\" id=\"accordion-item-3\" type=\"button\" class=\"wp-block-accordion-heading__toggle\"><span class=\"wp-block-accordion-heading__toggle-title\"><strong>Property Managers<\/strong><\/span><span class=\"wp-block-accordion-heading__toggle-icon\" aria-hidden=\"true\">+<\/span><\/button><\/h3>\n\n\n\n<div inert aria-labelledby=\"accordion-item-3\" data-wp-bind--inert=\"!state.isOpen\" id=\"accordion-item-3-panel\" role=\"region\" class=\"wp-block-accordion-panel is-layout-flow wp-block-accordion-panel-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1. When discussing a complaint with the registrant or the broker-manager it would be helpful to have the following information readily available:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 registrant\u2019s name<br>\u2013 address of the property involved<br>\u2013 copies of relevant documents such as the listing agreement, offer to purchase, correspondence<br>\u2013 chronological list of dates, times, events, conversations, representations that caused the concern<br>-ways in which the matter could be resolved to your satisfaction<br>\u2013 date by which you expect to hear back from them<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">2. If the complaint is not resolved to your satisfaction, you can file a complaint with the MFSA Real Estate division by completing the&nbsp;<a href=\"https:\/\/themfsa.ca\/wp-content\/uploads\/2024\/02\/complaint_form-final-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">complaint form<\/a>. Forms can be submitted by:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">email \u2013 realestate@gov.mb.ca<br>mail \u2013 500 \u2013 400 St. Mary Avenue<br>Winnipeg, Manitoba R3C 4K5<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Complaints are reviewed by commission staff to determine whether an investigation should be started, whether the complaint could more efficiently be handled by another organization, or whether the complaint will be closed without further review. You will be advised what decision has been made.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In reviewing a complaint it may be necessary for staff of the MFSA to obtain \u201cpersonal information\u201d as defined by The Freedom of Information and Protection of Privacy Act (Manitoba), C.C.S.M. c. F175. Disclosure of personal information may be made to another mortgage or securities regulator, self-regulatory organization, law enforcement, or person, including the subject of the complaint, if staff determine disclosure is required to complete its review of the complaint, to conduct an investigation, or in conjunction with any enforcement action commenced by staff.<\/p>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":541,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"template-child-switcher.php","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-550","page","type-page","status-publish","hentry"],"acf":[],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Manitoba Financial Services Agency","author_link":"https:\/\/hykaz.net\/fr\/author\/manitoba-financial-services-agency\/"},"uagb_comment_info":0,"uagb_excerpt":null,"_links":{"self":[{"href":"https:\/\/hykaz.net\/fr\/wp-json\/wp\/v2\/pages\/550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hykaz.net\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hykaz.net\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hykaz.net\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hykaz.net\/fr\/wp-json\/wp\/v2\/comments?post=550"}],"version-history":[{"count":4,"href":"https:\/\/hykaz.net\/fr\/wp-json\/wp\/v2\/pages\/550\/revisions"}],"predecessor-version":[{"id":5584,"href":"https:\/\/hykaz.net\/fr\/wp-json\/wp\/v2\/pages\/550\/revisions\/5584"}],"up":[{"embeddable":true,"href":"https:\/\/hykaz.net\/fr\/wp-json\/wp\/v2\/pages\/541"}],"wp:attachment":[{"href":"https:\/\/hykaz.net\/fr\/wp-json\/wp\/v2\/media?parent=550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}